Video rental and sales system

Video permitting and gross revenue organization of rulesA dissertation submitted in partial fulfilment of the University of GreenwichsBsc (Hons) Softw ar buildAbstractIn the accredited duty functions, an especi anyy term of a contract imagination is on of the main challenging part. So that, utilising the resources that argon utilise by the companies. The telephone circuit enterprise processes be the study t contain according to the realise reckon as well as season limitation. So that softw atomic number 18 reaping program organization solutions those managing and despotic the functions has to be analysed in a proper way to obtain the happy key use of of them. The chronicle illustrate to the highest degree the sick that analyse the line of renting and how to gain the solution for those procedures. Video term of a contract and sales is a complete softw be solution for holdling and managing rentings of customers. This question is all ab break through cont rolling and managing resources for e realday leases. Based on the client needs the resources could be rented. An excellent desk hook application has been processed and implemented in arrangement to manage that resource that is rate of flowly used by the ikon rental governing body. This system solution has been implemented using the technologies of front-end Microsoft Vb.Net and back end SQL Server. put inThis thesis is partial fulfilment of university of the Greenwich undergraduate programme, prep atomic number 18d and submitted by me. This softw be project helps me a softwood to gain knowledge in disparate parts much(prenominal) as softw argon design and amplifyment. During this project research and development flow rate, I get the clear understanding, how these softw atomic number 18 engine room principals, technologies stick kayoed be apply in real time projects. This project begin as a practical way in all stages of software development and make me clear in e g enuinely stages that software engineering techniques could be applic commensurate. I am a software engineering student. In this case, this project is closely related to my programme of lead and familyer(a) subjects. My flowing sphere is helps me each stage of this project such as system outline, designing, coding, testing, implementing, Etc, to a develop a final solution for this business.I use MicrosoftVb.Net programming language in send to develop the proposed system. I implemented desktop application the help with Microsoft.net frame give way based on the customer requests. Moreover this project gives whatsoever ideas to key the a range of software engineering techniques and tools for the successful project.AcknowledgementsThis work carried out for this project would not leave been a success without the unattackable guidance a given to me by various muckle and various time. on that point are many heap helped me. First, special thanks to my project Supervisor Mr. Ale xander M. Fedorec and Second Marker. Who helped me in the literature review part and guide me to get the Approval for the h peerlessst Research application. His comments and guidance helps me to make this report according to a victor standard.My thanks to all the lecturers and University facultys specially library staffs who guide me to get good online journals from the Student portal. In addition, thanks to the authors of articles and magazines which are really helps to my final Document. At last, I wish to thank my Colleagues, their reviews and proof reading near my project helps me to do more than reliable and useful last time.1 approach1.1 Background InformationAt present world, widely the uses of software solutions for the companies are considerably increased. The reason is they might get unhurt solution for their sinless dish ups in a single software application preferably than doing sub service. It give save practically of m iodiny, time and human resources, etc. in that respectfore most of companies are likes to computerize for their business operations.The melodius gild rate of flow situation is they do not ease up any change technology. They are go throughing a lots money, time down, extra workers, etc to run their business operations. As a result of these the melodius high society has decided to computerize their business. They are trying to make a new revolution in the tv set rental market.1.2 OverviewThe melodius television receiver rental (pvt) Ltd started its business operations as a small size in 2000.And gradually extend out their business to length and breath. Video rental main blueprint is renting and change Video DVDs, Audio CDs, etc. Purchase the harvest-homes from the provider and solelyocates the products (CDs, DVDs) for sales and rental is the main area of concern for this association. Each staff of the society from top direct to bottom level has a typical, free and unique component part to play for their union needs.If we sop up a look in the project proposal ,the main aim of this project is carry out a deep investigation round rental, sales operations and resources allocation for an corporate Movie rental and sales system.The proposed software package gives few better facilities to the Staffs and the usersTo run their business smoothly. This could be an entire solution for moving-picture show rental and sales functions problems. jibe the company needs operations are able to divide in to two main types. Such as gross revenue and Rental. At present the company keeps all the musical composition whole shebang, documents in manual of arms(a) form. The hobby modules are currently in process in the system, Member, Employee, Supplier, Sales, Rental, Payment, product.These subsisting operations are linked to each former(a) of the modules. Due to these reasons, management faces lots of difficulty. Generally, the overall quick system is slow and unsystematic. The current system a nd those issues put on driven to the top management (Owner of the business) in ordinate to choose for an choice option. That will enable the company to improve its operations and good progress. There for the management has decided to computerize their existing manual operations. Here my duties and obligation was to develop a television rental system and sought out these kinds of administration problems, give freedom to the management level the great unwashed and let them do their central part activities. Moreover, giving an excellent customer service and user friendly product.1.3 Scope of the projectAt present in real world, the new technologies are developed in every field. According to these changes, we consent to adjust our business activities. This project overall target was design an excellent desktop application and implement for the melodius telecasting company. This helps a lot to the guidance and the staff to work for this company freely and pleasurably.The main purp ose of this project piddles a user friendly, unique and modern software package.With higher(prenominal) security facility (substance abuser levels, Password encryption). Make easier to use the forms with navigate Buttons.User could feel free and comfortable when he uses the system.1.4 Aims and ObjectivesWhen the project was begun its cover the whole business operations and benefits of the system. In recount to achieve these benefits a hardly a(prenominal) objectives were initialized. Such objectives are.A deep investigation approximately the existing manual system and their accessible process mea receivedments.Write a system abstract report based on the system compulsionsUnderstand the requirements and the principles when developing a software application Design and develop a image rental system using software engineering techniques.Testing the video rental system using available accessible data.Evaluate the final product and think about new ideas to improve further developme nt.1.5 Project Management Methodology The successfulness of the project is depends on the selection of the technology, tools and how we are applied in the project. If we take our project, it was a long-term project and its takes more than sextette months time. The traditional falls model is most suitable for long time projects. According this project the waterfall model is most suitable. The following reasons are easy to identify the requirements that enable to develop the system is In. We require a life cycle system. That is before creation the system the requirements are providevas through the interview. It is not need to make the changes in the system and it is not advisable while creating the system or modifies the system.Hence since the steps to create this system is in co-ordination with the waterfall model. Therefore I defy chosen this waterfall model. Which is follows.The Waterfall ModelEach stage related into the adjoiningFeedback in the Waterfall ModelThe Advantages of using waterfall model is By far the most commonly used approach up to now.The waterfall model underpins all the most widely used methods. The stages are clear-cut.The mod ideas were behind that documents are produced at each stageConsequently favourite(a) by passenger cars as easy to manage. all(prenominal) research and design make before coding starts, it means better quality program design. advantageously suited for developing stable and well understood computer-based applications.Feasibility come across outThis feasibility study main aim is depth synopsis and decides the melodius video rental company and about its businesses operations whether it will be operationally, financially or technologically feasible to develop the software product. These studies involve analysis of current issues and gather the relevant studys. Here I have selected ternary pregnant types of studies for mea positive(predicate) the system success as the operational feasibility, technical f easibility, and economical feasibility. Operational feasibilityThe operational feasibility is discuses about the company performance, information, economy and control. 1. The management is not happy with existing the manual system. Be source that is very slow and it is having many mistakes. So he doesnt like to work with the manual system.2. The manager is futile to produce the day to day transactions and some otherwise business information from the departments. 3. They have to spend more time consuming to send information and to get information from the other departments.4. Receipts or invoices are not in a clear format, when giving later on the business transaction to a customer or supplier.5. The economy level is poor which means its hard to get good benefits from the system. Because of the resources (Rental, communication, and electricity bill) mortalify is very high now days. For these reasons they have to reduce the speak to. In score to increase the benefits.6. The b usiness datas discussion is not a secure way. Anyone can handle the records. And higher possibility of data loses.7. The management have to spend more time to search the information and produce the reports about their transactions.8. The existing manual system is not flexible and more complicated in that location for they must have to computerize the existing system.Technical feasibilityThe technical feasibility analysis, what the technical resources are available in the system, and what are the technical resources are need for the new computerized the system.Available technical resource conduct conditions facilities, Fans, Tables, Chairs, ShelfsThey have limited technical resources. Earlier they have done all operations manually so they didnt need any technical resources. When they have work with computerized system they must need some all the relevant technical resources and the trained staffs. Following resources are needed in order to develop the system. electronic computers Processor Pentium 2.2GHz or more Hard drive 40GB or More. RAM 512MB or more. Network cables switches CD-ROM drive. Monitor 15 semblance colour printer black white printer Software requirements Windows direct system. Special software for sales rental Microsoft Visual basic .Net SQL Database frugal feasibilityThe economical feasibility analyses about the cost and benefits of the company existing system and proposed system. Such as Software development coast, Hardware coast, as well as the system running coast.Schedule feasibility studyThe aim of the Schedule feasibility is analysis the planning and assessing the time period for the completion of this project psychoanalysis-This analyse part, the problems and objectives were identified and the user requirements for the project. It takes two weeks time.Design-Based on the user requirements this part focuses on the system design. It could be divided in to two main parts. It takes terzetto weeks time.Development-This part took six weeks time to develop the software product.Testing-In this testing part, two testing types took place. First, is unit testing and minute is Acceptance testing in order to find out errors and do work the errors. This takes one weeks time.Implementation-The implementation section will show how section implemented. This takes one weeks time.Maintain-This part checks the objectives of the project and that it has met the user requirements. And this tells the project successfulness. 2 Literature look into2.1 IntroductionA large tot up of analytical and theoretical works discovers new things, thorough that can encourage Effective improvements. However, it is essential to study the direct connections based on observation and research in order to get in to the related various type of efficiency achievements.In this literature, review I analysed based on research and observation reliable away in the video rental business in order to find the key points and drawbacks.At presents the vide o rental business being the main topic of deep concern from the operations management community (Drezner and Pasternack, 1999 Dana and Spier, 2001 Pasternack, 2001 Lariviere and Cachon, 2002)Re Coordination of quantity and shelf-retention timing in the video movie rentalindustryGerchak, Y Cho, RK Ray, S IIE TRANSACTIONS 2006-07387, 525-536 Description Times Cited 6Because people are thinking now a days home video is very good leisure and it is a valuable entertainment expenses, which is make movie rental as a big business. Normally video DVDs or CDs available on hand to the public, after a few months from release. These materials are available to public in two ways first one is renting DVDs or CDs from rental Stores second one is selling DVDs form Retail Stores. My project deals with both Rental and Sales. According this system three main type of people will work Admin and staff who control the system.Supplier who providing the resources (CDs, DVDs)Member who renting or buying the CDs.Normal guest who only buying CDs accompanys main focus is video rental and sales. soon the company give services to their customers through their manual system and handling all the transactions by manually. Its inconvenient to the customer often. For this reason the company has lose the customers in past and their turnover is shrinking when compare other stores. So the management has decided to computerize the transactions instead their existing manual system in order to give the effectual and improved services to their customers.This literature review will carried out the problems and make sure the work is going right way and valuable.Problems identified in the current system 1. Handling customerThey are handling their customers manually. This will cause them difficulty and time consuming to search a Customer card. In case if a record has not been entered in to the required bear down or a book, there may be some disagreements amongst the customers and the employees of the company. This leads to shrink the fame of the company. radical-Handling and maintain of the customers in a glowing comportment.2. Maintaining the sales recordsThe sales records of the company are not kept very effectively. Records cannot be easily track in case of future reference. The company cannot have a well planned future business because it cant go through the past records and most of the records are not very accurate. antecedent-Well organized method of handling of all the sales.3. Maintaining the information of their products The details of their products are not kept in a well organized elan and cannot be referred when needed. The products sold, and the stock dimension is not easily bring in, hence the dearth or some time certain important products perhaps out of stock, then in such a circumstance customer atonement will be very much reduced.Solution-All the products and its brands are clear following a path.4. Problems on maintaining the PaymentSometime they m ay ask the customer to patch up for one product twice by mistake, such incident will make to shrink the good relation and the send of the customer, making to lose customers confidence as well loosing the customer.Solution-Product balance can be tracked time to time.5. Maintaining the supplier informationThere would be a lot of suppliers. Its difficult to find a supplier detail without being delayed or maybe in some cases they might loss a contact detail of a special supplier, which might be an important contact for a special product or a Brand, loosing this sort of information will make the company to have problems of finding products of famous brands.Solution-All the supplier information will be furl then and there.6. No updated information availableUpdated information is not very easy to provide to customers if the company runs manually.Solution-Brands and latest editions that are being handled by the company can be tracked without doubt.7. Payments can only be made by speci e or credit salarysRunning manually, the company could have only the pay methods of cash and cheques. This is a great disadvantage for the customers who use the credit payment card.Solution-Payment can be made in cash or credit, and efficient and quick service can be provided.8. Problem-Dissatisfaction of customersWhile the business is running on the manual system, the customers would not be satisfied of the services provided to them. They might have to wait in a long queue to pay for the items they bought. This may be due to the absence of the employees or maybe due to the slow system of the company.Solution-Membership form will be filled automatically, according to the sales that are made and this would only be for the required sales. Some additional solutions Make sure the integration, integrity and singly for the video rental system and reduce as soon as possible changes for human errors by introducing database concepts. Introduce high secure functionality. It is important th at customers and the suppliers information be prevented from leaked out. System will also enables the management to do accurate calculation as well as obtain reports such as total income for the given time period. Better utilization of shop space. Doing away with manual will reduce the space taken up by the data storage. This can be utilizing the better for other purpose. A comprehensive project database that act as a central depositary to track the below mentioned needs. Define work in progress. Easy access for the items short shipped on the order. Easy to scheduling and tracking records Easy of maintaining, schedules, monitoring, reporting of progress.2.2 Legal Social Ethical and Professional Issues and ConsiderationsIn this project, I am used copyright material, such as Microsoft products, and Adobe products. Im used university of Greenwich license to use the other related soft wares. As a university student, I have the rights to use university resources.Some audiences and que stionnaire done by me with Owner of the business, staffs and some customers. In the project there are no any personal datas did not collected. Therefore, the data protection will not affect my project. All the collected data is stored in my personal computer with password protection. All the information will be deleted after completion this project.4 Requirements Analysis4.1 IntroductionWhen consider about software development projects, requirement analysis is a most important part. In this part, be able to collect informations together about current situations in order to indentify the drawbacks about the system. This requirement analysis should be correct, testable and relevant to the company requirements. Moreover, it must be earthshaking to system designing part. 4.2 Requirements Gathering In this part requirements can be collect in to the system boundary by contact the users to find out their requirements. In this part used to gather different types of techniques such as inter views, questionnaires, observation, etc 4.2.1 Questionnaires Questionnaires are quick gather information from large amount of people in a certain period. It is possible to do paper based document either electronic copy. In addition, it is very cost effective method when compare with interview. Major advantages are most of the people are familiar to questionnaires and very easy to analyse. This questionnaire has been used to gather informations from the customers.Questionnaires with customers Melodius video 1. Role of person completing this form a. handler (other company) b. Administrator c. Computer Programmer d. Customer2. When you contact a melodius video representative, is he/she prissy? Are you satisfied with the way your problems or questions are handl? a. about live up tob. commodiousb. Okc. Dissatisfied 3. How you feel other music centre compared to melodius video? a. Excellentb. Very good c. Goodd. Poor4. How do you feel when you pay by using the membership card?a. Mo st Satisfied b. Satisfiedb. Okc. Dissatisfied5. Who is the person in our organization you contact most oft?a. Company Owner b. Sales menb. Managerd. Others 6. How you are, feel about our payment system? a. Excellentb. Very good c. Goodd. Poor7. Comments (Please write us on the back of this form) Questionnaires with customersAnswer sheet Melodius Video1. Role of person completing this forma. a. Manager (other company)-16 b. Administrator-5b. c. Computer Programmer-3 d. Customer-262. When you contact a melodius video representative, is he/she courteous? Are you satisfied with the way your problems or questions are handle? a. Most Satisfied -5 b. Satisfied-15b. Ok -25 c. Dissatisfied -53. How you feel other music centre is compare to melodius video?a. a. Excellent -15b. Very good-10b. c. Good-20d. Poor-54. How do you feel when you pay by using the membership card?a. Most Satisfied -10 b. Satisfied-12b. Ok -8 c. Dissatisfied-205. Who is the person in our organization you contact m ost frequently?a. Company Owner -6 b. Sales men-24b. Manager -10 d. Others -106. How you are, feel about our payment system? a. a. Excellent-5b. Very good-5b. c. Good -15 d. Poor-257. Comments? (Please write us on the back of this form)4.2.2 InterviewsInterviews are one of the most common and powerful techniques to find out the requirements. This brings to face-to-face contact with customers or staffs to discover their requirements. And interviews are makes a higher response rate. Also, make clear about doubts and make sure that perfectly understood by repeating questions.Appropriate People1. Company Owner2. Company manager3. Payment plane section manager4. hold contribution manager5. Purchase variability manager6. Sales variation manager7. Lending managerInterview with Company OwnerObjectives1. desexualise the permission to analyze the system.2. identify the people who are participating the system.3. athletic field about the problems of the existing system.4. His/her expec tation about the new system.Questions1. What are the major departments you have?2. What are they doing? 3. What are the problems are you facing with in the current system?4. How should be the proposed system?5. What are the facilities you want to include with the proposed system?6. Do you have enough money for the new system?Interview with Company managerObjectives 1. Study the problems with the existing system. 2. Study about manager work. 3. Study about what are the difficulties he/she facing his/her work. 4. Who are the people involved with each departmentsQuestions 1. How you are working for current system?2. What are the problems you are facing for the current system?3. Are you satisfied with other staff work?4. What are you expect of the new system.Interview with payment Division managerObjectives1. Know the problems with the existing payment system.2. Study about his/her work.3. Identify the difficulties with his/her work. Questions How you are working for existing payment s ystem?What are the problems are you facing for the current system?When more customers come to make the payment, can you manage?How will your action if a customer is not made his payment?5. How you handle your payment database?Interview with stock Division managerObjectives1. Know the problems with the existing payment system.2. Study about his/her work.3. Identify the difficulties with his/her work.Questions1. How you are working for existing system?2. What are the problems are you facing for the Stock activities?3. When more and more items come to the stock, how can you handle?4. Do you like increase stock division people amount? What are the reasons?5. How you handle your stock database?Summarize of the interview Interviewer Company owner issuing Study of the company Duration Two hoursMr. Thanushan is the owner of the melodious video company. He likes to build the manual system to the computerize system, because the company staff have to work quickly and accurately. For that, he is satisfied to have a centralized database. He is not satisfied to have an online computerize system. In addition, he likes to have good quality software for the company sales, catalogue rental activities.Thanking interview. Interviewer Company Manager payoff Study of the complete system Duration Two hoursMr. David is company manager. He likes to work with computerize system, because the company staff have to work quickly and accurately. In addition, he is unable to get the information from the sub divisions. He is not satisfied to have an online computerize system. Moreover, he likes to have good quality software for the company sales, inventory rental activities.Thanking interview Interviewer Payment division Manager Subject dilate of the payment system Duration Two hoursMr. Suresh is the manager of the payment division. He likes to work with computerize system, and centralized database system, because he feel very difficult to work with the manual system. In addition, he has to generate the report quickly and accurately.Thanking interview Interviewer Stock Division manager Subject Details study of the stock activities Duration Two hoursMr. Rohan is the manager of the stock division. He likes to work with computerize system, and centralized database system. Moreover, he likes to increase the stock division employees. In addition, he likes to have more shelves to keep the stock. Because he have difficult to keep the items without damages and the staff have to spend more time to find out the place of the items. Thanking interview Interviewer Purchase division Manager. Subject Details of the bargain for activities Duration Two hoursMr. Kishan is the manager of the purchase division. He likes to work with computerize system, and centralized database system, because he have to work quickly and accurately. And he likes to purchase the cds from good quality Product Company. For that, he likes to contract some good quality companies.Thanking interview. Intervi ewer Sales division Manager Subject Details analysis of the sales activities Duration Two hoursMr.Roys is the manager of the sales division. He likes to work with computerize system, and centralized database syst